Our previous hosting company inexplicably disabled a service that rendered password recovery in our iPad apps broken. Unfortunately, their tech support was less than useful and could never even figure out how to properly contact a system administrator to see what change had been made.
The good news is that we have made the jump to a new hosting provider, so the password recovery mechanism should start working again immediately.
Who knew that good money could pay for such lousy service and great service could be obtained for so little? I do now!
We apologize for any inconvenience that this has caused, but everything should be back up to snuff now.